La Coulée douce

LEVEL 1 (BASEMENT)

• 2 queen bunk beds with 2 single beds
• 1 bathroom with toilet
• 1 rest room with L-shaped sofa and 2 armchairs
• 1 HDTV
• 1 entrance with space for outdoor equipment

LEVEL 2 (GROUND FLOOR)

• 1 fully equipped kitchen with 5-seater island counter
• 1 open dining area with table and 8-seater chairs
• 1 open air living room with propane fireplace
• 1 sofa 3 people
• 1 sofa 2 people
• 1 propane fireplace
• 1 HDTV
• 1 bedroom with double bed
• 1 bathroom with shower and bath
• 2 patio doors with terrace and sofa for 5 people
• 1 fire area and chairs

LEVEL 3

• 1 bedroom with king bed
• 1 bedroom with 2 queen beds
• 1 bathroom with shower and toilet

Products provided during the stay

• Equipped kitchen (cookware, crockery, utensils, assorted glasses, wine glasses, filter and espresso coffee makers and 1 electric fondue pan).
• Low maintenance products provided for the duration of the stay (all-purpose cleaner and dish soap)
• Bedding / towels provided
• Pillows and blankets
• hand soap
• Dish soap
• Sanitary paper
• Propane fireplace
• BBQ
• TV (not cable)
• Movies
• microwave
• Dishwasher
• Iron
• Outdoor fireplace (gas provided)
• WIRELESS

Products not provided during the stay

• Paper towel, not included
• Washer / dryer, soap not provided
• Soap or dishwasher tablets, not included
• Filters and coffee, not provided

• 5 minutes from the municipal swimming pool
• 5 minutes from Mont-Édouard ski center
• 10 minutes from the Edouard-les-bains SPA
• 8 minutes from the historic village of Anse Saint-Jean
• 8 minutes from the Saguenay Fjord
• 10 minutes from the equestrian center

During your stay in a chalet or condo, enjoy relaxation at the Édouard-les-Bains Nordic spa located just at the foot of the mountain, daytime baths on weekends are at $ 22.50, per person, a 50% discount on the regular price!

For reservations and times it’s here

• 50% of the cost of the rental is required when booking
• 50% of the balance of the reservation is payable thirty days before the date of the beginning of the stay
• 100% of the total cost, when the reservation is made less than thirty (30) days before the date of the beginning of the stay
• A breakage and damage deposit of $ 800 is required 30 days prior to arrival

No documentation is required in these circumstances, but our team of specialists review each case to confirm that you are directly affected.

Natural disasters, terrorist activities and civil or political disturbances which prevent a traveler from reaching or leaving a destination, or which make it unsafe to receive travelers.

An epidemic or disease that suddenly affects an area or affects a whole group of people. This excludes existing diseases associated with a region, such as malaria in Thailand or dengue in Hawaii. Changes in our policy following the onset of an epidemic, and changes in the scope of this policy, are decided based on announcements from the World Health Organization and the local authorities concerned.

Travel restrictions imposed by a government, civilian legislative body or the military that restrict travel to or from the accommodation or location of the experience.

Interruptions to essential public services affecting the location of the accommodation or the location of the experience.

Changes in visa or passport conditions making it impossible to reach the travel destination. This excludes the loss or expiration of travel documents.

The next step

If the following conditions apply to your situation, first contact one of our professionals. If your reservation meets the criteria for force majeure, it will be eligible for cancellation without penalty. If you are a traveler, you will receive a full refund.

Useful links

Official site of the Government of Quebec
Quebec Tourism Industry Alliance
Hand washing
Self-care guide, to protect your health and the health of others

• Arrival is after 6 p.m. and departure before 11 a.m
• To change your arrival or departure time, you must contact the agency at least 2 days before arrival, we will do our best to assist you
• A fee of $ 43.49 plus taxes is applicable for an early arrival or a late departure

So that we can prepare the place for the next visitors, we ask that you vacate the premises before 11 am on the day of your departure and that you comply with the following instructions during your stay:

• We don’t allow pets.
• Smoking is forbidden indoors.
• Please do not jump on the sofas or the beds.
• Noisy parties are forbidden after 11pm.
• We reserve the right to debit your credit card up to the security deposit amount (between 500$ and 1500$) for any breakage or damage to the property occurring during your stay.

When you leave, please take note of the following instructions:

• Close all the windows, switch off all lights and electrical appliances, place used bed sheets (not the duvet covers) in the bathroom or laundry room, place towels in the bathtub or shower.
• Adjust the thermostats to 18˚C and 5˚C during the summer.
• If you use firewood, please replace it in the box before your departure. To find out if wood is supplied or not, refer to the equipment section above or in the welcome book at the very end.
• Please wash and put away your dishes, empty the dishwasher, clean the barbecue grill (after you last used it) and sweep the floor.
• Please do not leave your garbage on the property. Place it in the containers provided at the nearby intersection or at the entry to the village when you leave.
• Please do not exceed the sleeping capacity in this establishment (unless previously arranged with the manager). Otherwise, fees of 10$-20$ per person per day will be deducted from your security deposit.
• It is forbidden to install on the premises, trailers or motor homes which have not been previously registered at the time of reservation unless a previous arrangement has been made: additional costs are required.
• If the instructions are not respected, fines to the amount of 100$ will be deducted from your security deposit.

 Do you have any questions about your rental?

• To find out everything you wish to know about the equipment provided, snow-clearing, property upkeep, wifi code, welcome book, you will find all the information about your rental on this page, please read each section carefully.
• If you have any questions after your arrival, please email us at info@ monadressealouer.com, we’ll reply within an hour.
• In an emergency, after 8pm, you can reach a receptionist at 418-549-7111, or by email at info@ monadressealouer.com.

Rest assured that we’ll do everything we can to ensure you have a great stay in one of our experience lodgings.

Thank you for your cooperation.

It is possible that during your stay, a member of our team comes to clear the snow from the galleries or mow the grass, this is normal, we must maintain the premises for your comfort (we try to do it during your absence but in high season , it’s harder). During the winter season, salt and a shovel are at your disposal (container) outside in case of ice, if necessary.

Snow removal from private or main roads

The municipality takes care of the maintenance of the private or public roads of the chalets, not us. In the event of a snowfall or a storm, the snow plows have a lot of work to do since they have to maintain all the roads, in this case, it is impossible for all the roads to be cleared at the same time for all the tenants, usually it is done the same day depending on the amount of snowfall. We ask you to be vigilant and understanding in this regard, do not plan to move in these days if possible (if you can). We suggest that you leave the parking lot clear (your cars must be removed from the path to be cleared), the day before a storm or in the early morning, it is easier for them to work well! Thank you!

Temporary parking lots

For ski in-out chalets, you can use the parking reserved at the ski resort or the one at Édouard-le-Bains (spa) to park your cars. For those who have more than 2 cars and their chalet is 1 km or more from the ski resort, you can, in the event of a storm, use these parking lots leaving only one car at the chalet for snow removal.

Is there a power outage in your area? You can find out how big an area is affected and when service will be restored. 

Services;

• website
• 1-888-385-7252

Welcome to La coulée douce

Whether you come for the first time or you are a frequent visitor, we will always be committed to offering you the best service in a comfortable and personalized atmosphere.

We are at your entire disposal to make your stay as pleasant as possible. On the following pages you will find complete information on the use of the premises.

We hope they will be useful to you during your stay.

If you need additional information or help organizing your trip, contact us!

Useful information

Please take the time before your stay to read these useful and sometimes essential instructions carefully.

Address: 26 rue Elmina-Lavoie, Anse-St-Jean, G0V 1J0.

Directions to get to the chalet: In the direction of the Mont-Édouard ski mountain by rue des Coteaux. A little before arriving at the ski mountain, the street splits into a Y, turn left on rue Dallaire. You will then come across a sign announcing the Val-Anse development on your right, turn right on rue du Rivage and immediately right on Edouard-Moreau and then Elmina-Lavoie on the left.

Google map link: (not yet available)

WI-FI code (free network): Dérytélécom80234529

CDM: catu8433

To write to us: info@monadressealouer.com

We ask you to pay particular attention to the following points:

✓ Please respect the tranquility for the well-being of our neighbours, parties and noise are not permitted after 11 p.m.;

✓ The chalet is non-smoking;

✓ Arrival at the chalet is at 6 p.m. and departure is at 11 a.m.

Keys

As we are not always on the site to welcome you, the code was disclosed to you when you made your reservation, make sure you have this code in hand when you arrive at the chalet.

Airbnb Reservations

For travelers who have booked with the Airbnb platform and have received a confirmation from Airbnb, to learn more about the entry code, you must consult the Traveler’s guide section and in instructions for arrival. Please note that the day of your arrival, Airbnb sends a message concerning the instructions for arrival, the keypad code or the code to open the box will be sent to you!

General regulations

RESPECT: We ask that you be respectful of the neighborhood’s quiet neighborhood and that there are other vacationers and permanent residents in the area. Keep your voices low before 7 a.m. and after 11 p.m., especially if you are outside. If these instructions are not respected, fines of up to $50 will be deducted from the security deposit.

NON-SMOKING: The chalet is non-smoking. Please do not leave cigarette butts on the grounds, parking lot, beach, etc.

SECURITY: Make sure to keep the cabins locked while you are away. Even though we’re in a safe neighborhood, we don’t want any unpleasant surprises.

RECYCLING AND GARBAGE: It is forbidden to deposit your garbage inside or in the bins outside the chalet, when you leave, please leave your garbage at the exit of chemin dushore on your right, 2 large containers are provided for this purpose. For non-compliance with these instructions, fines of up to $50 will be deducted from the security deposit.

CELLULAR RECEPTION: Cellular reception is excellent as well as the Wi-Fi connection.

KITCHEN AND BBQ: We provide cookware, crockery, utensils, assorted glasses, wine glasses, filter coffee makers (for some chalets, other coffee makers on site, see equipment supplied and not supplied), 1 electric fondue stove (for some chalets, 2 stoves and also raclette, see in equipment provided), and propane for BBQ. Bedding, bath towels, pillows and blankets are also provided.

BREAKAGE: If you find damaged/broken equipment or it happens during your stay, please notify us immediately.

BOOKS, MAGAZINES AND GAMES: The various books, magazines and games are for your enjoyment. Use them as you wish and be sure to leave them in good order for later ones.

SWIMMING POOL: A supervised heated swimming pool is 10 minutes walk from the chalet, paid access is mandatory, please contact the municipality. It is ideal for children. Here is the link of the municipal swimming pool: https://bit.ly/3gaJjxB

DRINKING WATER: The water in the chalet is distributed by the municipal aqueduct network, therefore, very clean for consumption!

HEATING: If you use the heating in the chalet, we ask that you reset the thermostats to 16 degrees before leaving. The electric fireplace is also very efficient for heating the chalet!

MAINTENANCE: Although we do our best not to disturb you, during your stay we may have to do some maintenance work such as cutting the lawn, snow removal, etc.

BEFORE LEAVING: Please leave the chalet and grounds in the same condition as you found them upon arrival! We ask that you leave the chalet by 11 a.m.

SECURITY DEPOSIT: As we are sure that you are going to be exemplary guests 😉, there is a good chance that we will not charge your credit card for compensation. On the other hand, if there are major breakages and you are responsible for them, my address for rent may charge your credit card for the amount of the replacement of the broken item or the additional cleaning caused by your actions.

FAILURE TO COMPLY WITH REGULATIONS: If these regulations are not respected, sanctions may be applied up to and including expulsion.

Frequently Asked Questions

Is the chalet well equipped? The chalet has everything you need for a pleasant stay: bedding, blankets, pillows, crockery, cutlery, pans and pots, dishwasher, kitchen accessories, TV, etc.

Can I bring my pet? Nope!

What are the arrival and departure times? Arrival time is 6 p.m. and departure time is 11 a.m.

Is there a coffee maker in the chalet? The chalet has its filter coffee maker. Only the coffee left to bring!

What do we do if there is a problem during our stay? If ever there is a problem in your chalet or on the site during your stay, let us know right away (info@monadressealouer.com) or at 418-549-7111. We are reachable at all times. Normally, we can find a solution quickly and it is better for us and for you that you let us know during your stay and not afterwards!

Can I do laundry? Yes, there is a washer and dryer on site, bring your own laundry soap.

Do you have any suggestions for good restaurants and activities in the area? In your chalet, we have left you brochures of the attractions.

In what condition should we leave the chalet when we leave? The chalet must be left in the same condition as you took it. Leave the sheets on the beds and the towels in the bathroom. If possible, put clean dishes away and mop them.

Where can we do our shopping? At the local grocery store, about 8 minutes from the chalet, you will find grocery stores, pharmacies, SAQ, restaurants, etc.

Phonebook

Emergency: 911

Ambulance: 911

Fire Department: 911

Sûreté du Québec: 418-310-4141

Poison Control Center: 1-800-463-5060

Electrical (live wire dropped): 1-800-790-2424

Environment and Wildlife: 418-678-3567

Destinations

SPA Edouard-les-Bains: 418-272-3232

Mont-Édouard ski resort: 418-272-2927

City of Saguenay: 418-698-3000

Sail Mercator: 1-888-674-9309

Between dog and wolf (dog sledding): 418-272-2292

Fjord Snowmobile Club: 418-272-2292

Kayak Fjord: 1-866-725-2925

Fjord National Park: 418-272-1556

Fjord Museum: 418-697-5077

Fjord maritime shuttle: 418-543-7630

Plateaux Equestrian Center: 418-272-3231

Bistro de l’Anse: 418-272-4222

La Pulperie: 418-698-3100

The Air Defense Museum: 418-677-7159

Chicoutimi port area: 418-698-3025

Little White House Museum: 418-718-7915

Organization (whale watching): 418-579-8763

CEPAQ (outdoors and parks): 1 800 665 6527

Saguenay Adventure Packages: 418-549-8763

Hunting and Fishing Association: 418-272-2224

*For more information on activities to do in summer and winter, visit our website on the following tab: https://www.monadressealouer.com/attractions-touristiques-de-lanse-saint-jean/

Property number 309231

A classification certificate for the tourist residence category was issued by the Corporation de l’industrie touristique du Québec, providing the client with a reliable portrait of the property to be leased while helping to improve the quality of the accommodation offer .